Payment Instructions

1. Overview
This Payment Instructions page explains how payments are accepted and processed on kelmird.com. Kelmird, LLC offers custom jerseys, personalized teamwear, sports apparel, and related products. By placing an order through our website, you agree to pay the complete order total using one of the available payment methods shown during checkout.

2. Accepted Payment Methods
We currently support the following payment methods, subject to availability during checkout:

The payment options displayed to you may depend on your country or region, billing address, currency, device, browser, card issuer, payment provider, and order details. A payment method listed on this page may not be available for every transaction.

3. Visa and Mastercard
We accept eligible Visa and Mastercard credit and debit cards. When paying by card, please enter the cardholder name, card number, expiration date, security code, and billing address accurately. Your card issuer may require an additional identity verification step before approving the payment.

4. PayPal
Customers may use PayPal when it is displayed during checkout. After selecting PayPal, you may be redirected to PayPal to sign in and authorize the transaction. The billing, funding source, currency conversion, and account verification requirements are managed by PayPal according to its own terms.

5. Apple Pay
Apple Pay may be available on supported Apple devices and compatible browsers. To use Apple Pay, select it during checkout and confirm the payment using the authentication method configured on your device. Apple Pay availability may depend on your card issuer, region, device settings, and browser.

6. Discover
Eligible Discover cards may be accepted when displayed during checkout. Customers should confirm that online and international transactions are enabled on the card. Additional card issuer verification may be required before payment approval.

7. JCB
We may accept eligible JCB cards through our secure checkout. JCB availability can vary by country, payment processor, currency, and card issuer. Customers should ensure that their billing information matches the information registered with the card provider.

8. Google Pay
Google Pay may be available on supported devices, browsers, and regions. When Google Pay is selected, you may be asked to choose an eligible payment method stored in your Google Wallet and confirm the transaction through the required device or account verification process.

9. Payment Currency
Product prices and order payments are displayed and charged in euros unless another currency is clearly selected or shown during checkout. Before you submit payment, the checkout page will display the product price, customization charges, shipping fee, applicable taxes, discounts, and final order total.

Your bank, card provider, PayPal, or digital wallet provider may apply a currency conversion rate, international transaction fee, or other service charge. These charges are determined by the relevant financial institution and are not collected or controlled by Kelmird, LLC.

10. Secure Payment Processing
Payments are processed through secure third-party payment providers. We do not directly store complete card numbers, card security codes, or full digital wallet credentials on kelmird.com. Payment providers may use encryption, fraud monitoring, card authentication, and other security procedures to protect transactions.

11. Payment Authorization and Order Confirmation
An order is not confirmed until payment has been successfully authorized. After a successful transaction, you should receive an order confirmation at the email address entered during checkout. Customization, printing, preparation, and fulfillment will normally begin only after the payment has been approved.

A pending transaction does not always mean that the order has been confirmed. Some banks temporarily reserve funds while a payment attempt is being reviewed. If you do not receive an order confirmation, please contact us before submitting another payment.

12. Declined or Failed Payments
A payment may be declined because of incorrect card information, insufficient funds, an incorrect billing address, an expired card, card issuer restrictions, fraud protection, an interrupted connection, or failed identity verification. Please check the information entered and contact your bank or payment provider when necessary.

You may try another supported payment method if the original payment does not succeed. Do not repeatedly submit the same transaction within a short period, as this may create multiple temporary payment authorizations.

13. Payment Verification
To protect customers and reduce unauthorized transactions, some orders may be held temporarily for payment or identity verification. We may request confirmation of billing information or other reasonable order details. Failure to complete a requested verification may result in delayed processing or cancellation of the order.

14. Duplicate or Pending Charges
A failed or interrupted checkout attempt may sometimes appear as a pending authorization on your account. Pending authorizations are generally released by the bank or payment provider according to its own processing schedule. If you believe that you were charged more than once, contact us at [email protected] and include your order details and transaction date.

15. Discounts and Promotional Codes
Promotional codes must be entered during checkout before payment is completed. Discounts cannot normally be added after an order has been submitted. Unless otherwise stated, only one promotional code may be used per order, and some customized products, sale items, shipping fees, or special offers may be excluded.

16. Refunds and Payment Reversals
Approved refunds are normally returned to the original payment method used for the order. Refunds cannot usually be transferred to a different card, wallet, PayPal account, or bank account. After a refund has been issued, your financial institution or payment provider may require additional processing time before the funds appear.

Refunds are generally processed in the original transaction currency. Currency conversion differences, bank charges, international transaction fees, and third-party payment fees may not be refundable. For eligibility and refund processing details, review our Refund & Returns Policy.

17. Related Policies and Support
These Payment Instructions should be read together with our Terms of Service, Privacy Policy, Shipping Policy, Refund & Returns Policy, and Cookie Notice. If you experience a failed checkout, duplicate charge, payment verification issue, or missing order confirmation, contact Kelmird, LLC through our Contact Us page or email [email protected].